When you create a new Apple ID account, Apple sends you a verification email to make sure you own that address. If adding a Credit or Debit card, make sure you enter the CVV number.Īfter adding a new payment method, use the Edit button to Remove your original method. Use the Add Payment Method button and add any of the available methods, which might include:Ĭhoose a different payment method to add to your account. Sign in to your Apple ID account and click the Manage Payments button in the Apple ID Summary. On a Mac, open the Apple Music app and go to Account > View My Account from the menu bar. On an iPhone or iPad, go to Settings > Payment & Shipping. If this works, you can always change back to your original method at a later stage. The simplest way to fix payment information problems is to change to a different payment method on your Apple ID account.
You need to add a valid payment method to your account even if you only use it to download free apps. It’s possible that your iPhone, iPad, or Mac ran into an Apple ID problem due to an issue with your payment method. If anything is incorrect, use the Edit button to fix it: Review each of the following details on your device. Go into each page to review your Apple ID details. On an iPhone or iPad, open the Settings app and tap Your Name at the top of the screen. On a Mac, go to Apple > System Preferences from the menu bar, then click on Apple ID.
It’s better to review your Apple ID details manually using the Settings or System Preferences on your device instead. If you saw an alert saying “We’ve run into a problem,” it may have given you the option to Review your details straight away. You usually need to review your Apple ID details shortly after creating your account. You need to fix your Wi-Fi issues before you can fix your Apple ID account. If your device can’t load anything in Safari, restart your Wi-Fi router or contact your Internet service provider for more help. Then load a fresh page in Safari to test your Internet connection. Select your Wi-Fi network to connect to it.
On a Mac, click the Wi-Fi icon in the menu bar to connect to a network. Open the Settings app on your iPhone or iPad and connect to a Wi-Fi network. When this happens, your iPhone, iPad, or Mac can’t verify Apple ID details to create or log in to your account. A likely cause for Apple ID problems is that your device lost its Internet connection.